Install and Training Package
90 Day Training Program
IDS is all about processes that work and inculcating those processes into dealership staff.
Internet sales have evolved tremendously over the past 10 years. Initially we were getting well qualified leads that we actually closed more than 60% of our sales on the phone. The prospect has changed drastically and IDS has believed it vital to keep evolving with the market and behavior patterns of the Internet car buyer.
In fact, in the current climate of late 08 and early 09, there has been a significant change in behavior by Internet prospects since September 08. But IDS from working in several different markets, has been able to keep up with the changes and implement them into client stores.
In this program we will build an automated email schedule with personalized templates that connect the dealer and the make of car with the prospect over a 100 Day schedule.
The 90 day training aspect of the package would be a combination of in store visits, webinars, and phone follow up depending on which combination best suits the dealer’s needs.
We train staff in the following topics:
- Lead responses and timing
- Unique internet phone training
- Email etiquette
- Quoting methods
- Appointment setting skills
- Trade evaluation skills
- Financing approaches
- Online closing approaches
- How to reach more people on the phone and/or respond to your emails
- Managing leads 30-60-90 days and more
- The art of engaging the internet lead
Call today for a free consultation on how you can bring this process training into your dealership and get results immediately. CALL 1.614.306.1935 or email to dsanders@columbus.rr.com
